Ukiah Residents Who Switched To Solar Confused About Billing

Residents of Ukiah who have switched to solar energy are asking what’s up with their bills. The Deputy City Manager says the conversion to a new billing system has caused issues due to a glitch, and says there are also still charges billed after going solar. Residents who’ve converted say they understand that, but the bills are still almost impossible to decipher. Typically, at the end of the year, the utility will “true up” a bill, but residents claim even after that, their bills don’t make sense.